Make the Most of Your Customer Journey Maps
Marketers are expected to understand the entire customer journey. Most often, they’re used to set better expectations and deliver superior business outcomes. But journey maps are more than documents; they’re tools!
Join us for this interactive session to learn how to make your customer journey map actionable, insightful and useful across your organization.
- Gain understanding on how customers move through their own journey, and how to make the most of it
- What marketing leaders can do to support more engagement, loyalty and retention
- Improve empathy, compassion and understanding throughout the organization
This event is FREE for AMA Chicago members and $20 for guests. Join AMA Chicago for just $149 to attend this and every monthly event for FREE – a $300 value!
Get a preview of this workshop from this LinkedIn Live conversation.
Jeannie Walters, CCXP
Header image via freepik
This is a virtual event. Details will be emailed to registrants 48 hours, 2 hours and 10 minutes before the event begins.